Renter's Guide
Everything you need to know for driving safely in Morocco: Jawaz recharge, emergency numbers and practical tips.
What is Jawaz?
The Jawaz badge, affixed to the windshield near the rear-view mirror
Jawaz is an electronic toll badge used on Moroccan highways. It allows you to pass through toll gates automatically without stopping, by debiting your prepaid balance.
All our vehicles are equipped with a Jawaz badge. You just need to make sure the balance is sufficient before taking the highway.
The Jawaz badge is affixed to the windshield, near the rear-view mirror. Do not move or remove it.
Where to find the badge number?
To recharge your Jawaz badge (online or via the app), you will need the serial number printed on the side of the device, below the barcode. This number is circled in green in the photo.
Use this number when recharging online, via the Jawaz app or through your bank.
Recharge Your Jawaz
Several options to top up your Jawaz highway toll badge
At highway toll booths
Top up your Jawaz balance directly at highway toll booth counters. Service available at all ADM toll stations.
Banking app
Recharge via your bank's mobile app. Most Moroccan banks offer Jawaz top-up in their app.
Jawaz App
Download the official Jawaz app to top up your balance, view your trips and manage your account.
Need help with recharging?
Contact us and we'll take care of recharging your Jawaz badge for you.
Emergency Numbers
Important numbers to keep handy in case of need
In case of an accident
Call roadside assistance immediately so an accident assessor is sent to the scene to document the accident. Service available 24/7.
0522 95 75 38
Assistance & Towing
0522 30 30 30
Assistance & Towing
0522 64 03 60
Assistance & Towing
0522 46 03 61
Assistance & Towing
Important: Do not move the vehicles before the assessor arrives. Take photos of the scene if possible.
What to do in case of an accident?
Move to safety and turn on your hazard lights. Check for any injuries.
If someone is injured, immediately call the police (19 or 112) and the ambulance (15).
Call roadside assistance (numbers above) to send an assessor to the scene.
Do not move the vehicles. Take photos of the scene, damage and license plates.
Contact CasaRide to inform us of the situation. We will assist you through all the steps.
Renter's Guide - Jawaz Recharge and Emergency Numbers in Morocco
Drive in Morocco with peace of mind with CasaRide. This practical guide provides all the essential information for your car rental: how to recharge your Jawaz badge for highways, and the emergency numbers to know in case of need.
In case of an accident, it is important to immediately contact roadside assistance and towing services to bring an assessor. The numbers for police (19), ambulance (15) and fire department (150) are available 24/7. CasaRide accompanies you at every step of your rental.